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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shawn Lowe

Shawn Lowe

February 22, 2026

5  out of  5
rating by Shawn Lowe
"Very high quality service. Both helpful and patient. Thank you!"
We responded:
"Wow. We really appreciate the FIVE STAR review Shawn! It's very kind of you to recognize the hard work my team and I put in each day. Being patient and providing high quality service for customers like yourself is important to us. We are Thankful for your business! My Best, Nathaniel"
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Carla Booker

January 26, 2026

5  out of  5
rating by Carla Booker
"Nathaniel Ellis and team are beyond excellent. They listen, find the best policy and leave you feeling you are in trustee hands. The level of service is outstanding and I would recommend them for all your insurance needs."
We responded:
"Thank you for the wonderful FIVE STAR review Ms. Booker! You matter to us, so we take great pride in listening and focusing on what's important to you. Much appreciation!! My Best, Nathaniel"
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Rachel Hudgins

January 23, 2026

5  out of  5
rating by Rachel Hudgins
"This team has been ✨ AMAZING ✨ Every single person I have spoken with has been kind, friendly, and available to answer any concerns I have. Response times are the absolute best, and communication so easy. Emails, calls, or even texting! I appreciate you all so much, and the extra you give every day does not go unnoticed! 💜 Thank you!"
We responded:
"Thank you for the amazing FIVE STAR review Rachel! You are a wonderful customer to have and we really appreciate you choosing us for your insurance needs! It is always a pleasure! My Best, Nathaniel"
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Milah

January 13, 2026

5  out of  5
rating by Milah
"I have multiple properties and a couple of vehicles insured, and working with this agency has been the easiest experience ever. My agent is always available when I need them, answers every question clearly, and handles updates fast. The service is personal, reliable, and consistent every time. Highly recommend!"
We responded:
"We really appreciate the FIVE STAR review Milah! Working hard to provide a personal and reliable customer experience is extremely important to us. I am Thankful you trust my team and I to handle your insurance and thank you for leaving this review! My Best, Nathaniel"
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Amy Tolmay

January 9, 2026

5  out of  5
rating by Amy Tolmay
"Friendly, efficient, knowledgeable service! Kennadee was very easy to talk to and got things done straightaway."
We responded:
"Thank you very much for the FIVE STAR review Ms. Tolmay! Providing great customer service with an efficient process is what we strive for. We appreciate your business! My Best, Nathaniel"
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Renee Hurst

January 9, 2026

5  out of  5
rating by Renee Hurst
"Nathaniel is one the greatest State Farm owners and agents. His office is very reliable and what ever we are going thru Him and Nicole always keeps my family up to date . Thank you from the bottom of my family and my heart"
We responded:
"This FIVE STAR review means a lot Ms. Hurst! You and your family have been wonderful customers and we consider you all friends! You make our days better. We appreciate you! My Best, Nathaniel"
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Sabrina Palmer

December 31, 2025

5  out of  5
rating by Sabrina Palmer
"Kenna Dee was so helpful and informative. I’m glad she’s in the office."
We responded:
"We really appreciate the FIVE STAR review Sabrina! You are a wonderful customer to have. Thank you for sharing how helpful and informative Kennadee has been. It means a lot! My Best, Nathaniel"
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Samaria Williams

December 18, 2025

5  out of  5
rating by Samaria Williams
"Andrew is amazing!!!!!! So patient, so caring, easy to work with, I cannot recommend him enough!"
We responded:
"We greatly appreciate the FIVE STAR review Samaria! Andrew truly cares about our customers' experience and personally mentioned to me how pleasant it was to work with you. We are happy to have you as a customer! My Best, Nathaniel"
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Dawn G. Borden

December 17, 2025

5  out of  5
rating by Dawn G. Borden
"Kennadee was very thorough , professional And knowledgeable with her information she shared with me today for my quote. She asked relevant questions to get the best deal for me. Kennadee also shared that she loves cats as much as I do that alone gets her a 10 out of 10 review with me. I’m truly excited to do business with her going forward."
We responded:
"Thank you very much for the FIVE STAR review Dawn! Kennadee is a valuable part of our team and I am extremely proud to hear that you had a productive and professional experience with her! Customers like yourself bring joy to us as well and we appreciate your business! My Best, Nathaniel"
Profile photo of Kameron Schreffler

Kameron Schreffler

December 11, 2025

5  out of  5
rating by Kameron Schreffler
"Great feedback, very diligent, and easy to work with."
We responded:
"Thank you for the FIVE STAR review Kameron! Working with you as a customer of ours has been equally rewarding. Thank you for recognizing my team's hard work! We appreciate your business! My Best, Nathaniel"
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Angelica Hayes

July 2, 2025

5  out of  5
rating by Angelica Hayes
"Nathaniel Ellis is an EXCELLENT State Farm agent. He handled my insurance matters promptly and professionally, and followed through to completion. He kept me informed through the process in a timely manner. I truly appreciate Mr. Ellis’ attention to detail and guidance. I knew Nathaniel Ellis was sincerely concerned and cared about what was important to me. (Thank you Mr. Ellis!)"
We responded:
"Thank you very much for the FIVE STAR review Ms. Angelica! I am grateful for your business and will always do my very best to provide you with a spectacular customer service experience. We appreciate you!! My Best, Nathaniel"
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Kerawanna White

December 23, 2024

5  out of  5
rating by Kerawanna White
"Very pleasant experience with Courtney.She made sure I got exactly what I needed and offered to follow up if I need changes later"
We responded:
"Thank you for the FIVE STAR review Kerawanna! We appreciate wonderful customers like yourself whom take the time to recognize hard work! Courtney is an exceptional insurance specialist and a wonderful person! Thanks again. We appreciate it! My Best, Nathaniel"
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Ms.K Louis

December 19, 2024

4  out of  5
rating by Ms.K Louis
"Courtney is extremely professional, patient and helpful. Essential qualities to have especially when communicating with potential customers who have not received this kind of treatment from insurance companies in this current economic climate. Courtney is the reason why I went from potential customer to new customer-be sure to ask for her :)"
We responded:
"Thank you so much for the FIVE STAR review. We appreciate you taking the time to share what a wonderful experience you had with Courtney! It is one of our agencies top goals to provide our customers with clear communication and a great insurance sign-up experience. We appreciate you and are Thankful for your business! My Best, Nathaniel"
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linda Hall

October 6, 2024

5  out of  5
rating by linda Hall
"Courtney was extremely helpful and patient she explained everything well to me and I appreciated her help"
We responded:
"Thank you for the FIVE STAR Review Linda! It is very kind of you to recognize Courtney. It says a lot about who you are as a person and makes me really glad to have you as a customer! Courtney is a great asset to our team and we are happy to know you had a remarkable experience working with her! My Best, Nathaniel"
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Willie Fuller

July 23, 2024

5  out of  5
rating by Willie Fuller
"I always get the best service from the whole team. Really appreciate how they answer all my questions everything and even give me information on stuff I didn't know."
We responded:
"Thank you for the FIVE STAR review Willie! You are a great customer to have and we genuinely appreciate your business. We wouldn't be a success without people like yourself! My Best, Nathaniel"
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Von McCoy

July 12, 2024

5  out of  5
rating by Von McCoy
"If you ever call ASK FOR COURTNEY she is the best she kind patient understanding and willing to work with you as much as possible thankssssssssssss"
We responded:
"Thank you for the FIVE STAR review Von! We really appreciate your kind words about Courtney's patience and understanding. For Courtney, each person she works with is a TOP priority. We really appreciate your business and are happy to Welcome you to our Nathaniel Ellis State Farm family! My Best, Nathaniel"
Profile photo of Kaneshia Hines

Kaneshia Hines

July 6, 2024

5  out of  5
rating by Kaneshia Hines
"I have been with state farm for years and they have been exceptional. Great customer service and communication. My new property insurance for a recent purchase I worked with Andrew Pierre, and he was a pleasure. He was very informative and got me the best policy that was right for me."
We responded:
"Thank you so much for the FIVE STAR review Kaneshia! We truly value your loyalty as a long-time customer and are delighted to hear that our office has consistently provided you with exceptional customer service and clear communication. We're thrilled that Andrew was able to make your experience even more enjoyable. Your satisfaction is important to us! My Best, Nathaniel"
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Dionne Denson

June 27, 2024

5  out of  5
rating by Dionne Denson
"I was delighted with the exceptional customer service that I received from Courtney while shopping for homeowner’s insurance. She got me a great rate and as very thorough and patient."
We responded:
"Thank you very much for your FIVE STAR review Dionne! We greatly appreciate your business and are so happy to hear you had an exceptional customer service experience with Courtney! Should you ever have any questions, we are ready to help! My Best, Nathaniel"
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Katelyn Crawford

June 17, 2024

5  out of  5
rating by Katelyn Crawford
"I had a really great experience with the young lady Kourtney. She was super professional. She helped me out extremely sweet as well. I hope to see her go far! ;)"
We responded:
"Thank you for the FIVE STAR review Katelyn!! We really appreciate you taking a moment to highlight how great your experience was. Helping wonderful customers like you with your insurance needs continues to inspire us all! My Best, Nathaniel"
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Kim Lovely

June 14, 2024

5  out of  5
rating by Kim Lovely
"This man here Andrew is the best please keep him because he is one kind of a man"
We responded:
"Thank you Kim for your FIVE STAR review of Andrew! We greatly appreciate your kind words and are thrilled to hear about the exceptional service he provided. Andrew genuinely cares about our customers and we are thrilled to have you as a member of our State Farm family!! My Best, Nathaniel"
Profile photo of Tina Carter

Tina Carter

June 14, 2024

5  out of  5
rating by Tina Carter
"I've always received great customer service from Nathaniel and his office for the past 4 years. I've been able to add and delete automobiles via email or the app. Recently, I was in the process of purchasing a home. Nathaniel went above and beyond to ensure I had the correct home owner's insurance and Flood insurance through FEMA in a timely manner before our closing date. I will definitely refer Nathaniel and his team to anyone needing bundled insurance coverage."
We responded:
"Thank you for your amazing FIVE STAR review Tina! Your continued support over the past four years is invaluable and a recommendation from you is worth its weight in gold because you are a kind person and great customer! Thank you again for your wonderful review, and we look forward to continuing to serve you in the future! My Best, Nathaniel"
Profile photo of Ashleigh Scott

Ashleigh Scott

May 23, 2024

5  out of  5
rating by Ashleigh Scott
"Hi! I have had the opportunity to work with Andrew at this location. He has been very patient and pleasant to work with. I worked with him to add insurance for my new car and Andrew helped me better understand how the safe driving program works and put me at ease with the “grading” system. I appreciate his help and look forward to continuing to work with the Nathaniel Ellis State Farm. I do enjoy having State Farm. It is by far the best insurance company that I have had the opportunity to work with. Thanks"
We responded:
"Thank you for the FIVE STAR review Ashleigh! We appreciate your kind words. Andrew's patience and pleasant demeanor are one of his best qualities. We're glad he was able to help you understand our safe driving program and we are honored to be the best insurance company you've worked with. Thank you for your continued support and trust. My Best, Nathaniel"
Profile photo of Brian Parker

Brian Parker

April 25, 2024

5  out of  5
rating by Brian Parker
"I had the pleasure of working with Courtney Adams recently to secure car insurance, and i must say, it was an exceptional experience from start to finish. Courtney reached out to me with a warm tone and genuine interest in understanding my needs. She took the time to patiently listen to my concerns and preferences, demonstrating a deep knowledge of the insurance options available and how they could best fit my specific requirements. What truly stood out Courtney’s professionalism and attention to detail throughout the entire process. She thoroughly explained each policy’s coverage, benefits, and potential pitfalls, ensuring i had a comprehensive understanding of my options before making any decision. Her transparency and honesty instilled a sense of confidence in me, making the decision making process smooth and stress free. Thanks to Courtney’s expertise and guidance, i now have peace of mind knowing that i am adequately protected on the road. I would highly recommend her to anyone in need of car insurance, as her professionalism, integrity, and personalized approach set a benchmark for excellence in the industry."
We responded:
"Thank you for the FIVE STAR review Brian! It's because of great customers like you that we are motivated to continue helping others. I greatly appreciate you recognizing Courtney! She genuinely cares and wants each of our customers to know their happiness matters to us. When you need us, we will be here. Thanks again! My Best, Nathaniel"
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Kelly Thompson

April 11, 2024

5  out of  5
rating by Kelly Thompson
"Greg is awesome and so is everyone else at this firm, I always get someone on the phone or a call back in a short amount of time. Very friendly and excellent customer service very knowledgeable!"
We responded:
"Thank you for the FIVE STAR review Kelly! We appreciate you as a customer and I greatly appreciate you recognizing Greg and the rest of our team. Thanks again! My best, Nathaniel"
Profile photo of Ankur Shah

Ankur Shah

September 25, 2023

5  out of  5
rating by Ankur Shah
"I recently had the pleasure of adding a new car to my auto insurance policy with Nathaniel Ellis State Farm, and I must say that the experience was exceptional. From start to finish, the service provided was top-notch. First and foremost, the agent I worked with was incredibly knowledgeable and patient. They took the time to explain all the options available to me and helped me select the best coverage for my new vehicle. Their expertise put my mind at ease, knowing that I had the right protection in place. The entire process of adding the car to my policy was seamless and efficient. The paperwork was minimal, and the agent handled most of it, which saved me a lot of time and hassle. It's clear that they value their customers' time and convenience. What truly sets Nathaniel Ellis State Farm apart, though, is their outstanding customer service. Whenever I had a question or needed clarification, they were just a phone call or email away, and their response time was impressively fast. It's evident that they genuinely care about their customers and strive to provide the best possible service. Moreover, the rates offered for the additional coverage were competitive, and I felt like I was getting excellent value for my money. Knowing that I have reliable and affordable insurance for my new car gives me peace of mind on the road. In conclusion, I highly recommend Nathaniel Ellis State Farm for anyone looking for auto insurance. Their expertise, efficiency, and outstanding customer service make them stand out in the industry. Adding a car to my policy was a breeze, and I couldn't be happier with the overall experience. Thank you, Nathaniel Ellis State Farm, for your excellent service!"
We responded:
"Thank you for the FIVE STAR review Ankur! It is an absolute pleasure having you as a customer. We strive our best to provide great customer service and a remarkable experience for each and every person who calls, emails or text us. I am glad we successfully did that for you! My Best, Nathaniel"